We value feedback from our service users and customers. We carry out random monthly telephone monitoring for all the services we provide, conduct annual user satisfaction surveys for Group Transport and YourCar and we hold Community Transport forums every year.

You can help us improve our services by taking part in our YourCar survey here or our Group Transport survey here, depending on which service you use.

If you would like to provide us with specific feedback about your experience of using our services – be that a compliment, a complaint or an idea for improvement, then please complete the online form below.

    Lascot feedback form

    If you have specific feedback about our services, we are keen to hear from you - please complete the form below

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  • I agree with the privacy policy

    The HCT Group is committed to safeguarding your privacy policy. Before you provide us with your personal information, please read our privacy policy. This well help you understand how and why we use your personal information and your rights and options.

    Our privacy policy can be found here: http://hctgroup.org/information_and_technical/privacy

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